NEWLEX company to restore justice in case of violation of the contract with a travel company.
We are sure that the tourism business must be customer-oriented.
We will refund the cost of the trip
If the service is of inadequate quality, the reality turned out to be far from what was promised - we will refund the cost of the voucher to the client
We will defend our rights in court
The travel agency does not want a peaceful resolution of the dispute? We will file a lawsuit and defend the interests of the client in court
We will consult you for free
We are ready to consult for free, answer all questions, tell the prospects of the case
Gravirov Nikolai
Managing Partner
Experience more than 15 years
Key skills:
Graduated from the Moscow State Industrial University, as well as the Russian Academy of Justice.
Legal practice for more than 15 years.
Expert in the field of contractual, corporate, international, as well as judicial block.
A professional mediator, and a specialist in pre-trial dispute resolution and support of complex negotiation processes.
Practicing arbitrator.
Paleyeva Maria
Chief Specialist in Judicial Work
Experience more than 6 years
Key skills:
Graduated from the Bachelor's degree of the Faculty of Law of the Financial University under the Government of the Russian Federation with honors, as well as the Master's degree of the Faculty of Law of the Financial University under the Government of the Russian Federation in the direction of "Lawyer in the field of financial control".
Extensive practical knowledge of both public and private law.
In-depth knowledge in the field of financial control.
The main specialization is the preparation and development of corporate documentation, procedural documents, interaction with government agencies.
Tatiana Soyuzova
Partner in the accounting field
Experience more than 25 years
Key skills:
Vladimir Bogdanov
Director of Sales and Marketing Department
Experience more than 7 years
Key skills:
A lawyer on tourist issues in Moscow is a sought-after specialist. Residents of the capital often have enough money to get out of the stuffy metropolis on vacation to the borders of Russia. But everything does not always go smoothly, and most people do not understand what they can demand from a tour operator as a tourist and what they cannot.
The NewLex company is a reliable, large company with experienced specialists. We have already helped hundreds of clients, and we will help you. How are we going to help:
A tourist product is the same product as any other. Therefore, there is a Law on consumer protection, as well as a Federal Law on the basics of tourist activity in the Russian Federation. What legal conflicts are possible:
The activities of travel agencies should be focused on the interests of customers. But often it is aimed only at making a profit. Do not let the matter take its course, contact a qualified specialist for protection in a dispute. In case of a win, the cost of the services of a lawyer on tourist issues will be collected from the losing party.
Sign up for a free consultation to talk about your situation. The lawyer will analyze the documents, tell you about the legal norms, we will try to settle the dispute in a pre-trial order. If the travel agency is not set up for a peaceful path, the lawyer will form an evidence base, make a statement of claim and go to court with it.
Your lawyer will not only help to develop a legal position on the case, but will also represent in court, as well as appeal, if necessary, an unsatisfactory court decision. However, if you have a professional lawyer on your side, there is a great chance for a pre-trial settlement of the conflict.
Remember that travel operators almost always have a legal department on their staff. And they talk to customers from a position of strength, without fear of consequences. As soon as a lawyer comes to the negotiations, and the company understands that the client is going to go to the conflict to the end, the mood changes significantly.
Ask your questions to a practicing lawyer for a free consultation.
Contact us